Frequently asked questions

How long will my hair extensions last?


On average, our hair last around 2 years. However, it all depends on your up keep of your extensions. For long lasting extensions: brush gently from tip to root, deep condition hair monthly, daily condition with a small amount of oil before straightening or leave in conditioner for natural styles, and use silicon and paraben free products.




Whats the best way to wash my hair?


Wash your hair as you do your own. Silicon and paraben free products highly suggested.




What is the return policy?


There are no exchanges or returns. All hair is final sale.




What are your wholesale options?


Send us an email for a wholesale consultation. To get wholesale prices, you must be a business owner with a sellers permit or a licensed hairstylist.




How many bundles should I order?


On average, it takes 2 bundles for a full head wave. For fuller hair and long hair over 24", use 3 bundles.




How long does it take to recieve my hair after I placed an order?


To ship, orders take up to 1-2 weeks for bundles, closures and frontals and up to3- 4 weeks for Lace Front Wigs.




Does the hair shed?


As hair extensions naturally tangles, hair will lightly shed a few strands when you brush it out. Please gently brush hair from end to root. Also, hair shed's more when hair is dry and not properly conditioned. For curly hair: wet hair with a spray bottle or in shower before combing it out. To prevent shedding, wrap hair in a silk scarf at night.





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